Included in every session will be one or more Skill Set exercises to help you engage with the Big Ideas presented. While this is optional, don’t cheat yourself and move through the Roadmap without applying the concepts you’re learning! Challenge yourself to complete every Skill Set activity and see what changes in your business as a result. We promise good things will happen.
Do you have redundancies in your business that help you plan for disruption and provide a consistent experience for your customers? Consider the following areas for business redundancy, and create steps that would be necessary to to enact those redundancies in your company specifically.
Employees
Crosstrain key employees
Document mission-critical processes
Create a performance review system to retain key employees and elevate profit-bearing behavior
Equipment
Create an equipment tracking system so you can identify which tools are being checked out and by whom, and which tools are in storage
Create an equipment maintenance schedule and sync with maintenance calendars
Create a list of equipment that requires duplication in case of failure
Vehicles
Determine how many vehicles are needed in your company to provide for redundancy
Update maintenance of key vehicles
Require safety training for all employees who drive for your company
