Skill Set Copy

Included in every session will be one or more Skill Set exercises to help you engage with the Big Ideas presented. While this is optional, don’t cheat yourself and move through the Roadmap without applying the concepts you’re learning! Challenge yourself to complete every Skill Set activity and see what changes in your business as a result. We promise good things will happen.

Do you have redundancies in your business that help you plan for disruption and provide a consistent experience for your customers? Consider the following areas for business redundancy, and create steps that would be necessary to to enact those redundancies in your company specifically.


Crosstrain key employees

Document mission-critical processes 

Create a performance review system to retain key employees and elevate profit-bearing behavior


Create an equipment tracking system so you can identify which tools are being checked out and by whom, and which tools are in storage

Create an equipment maintenance schedule and sync with maintenance calendars

Create a list of equipment that requires duplication in case of failure


Determine how many vehicles are needed in your company to provide for redundancy

Update maintenance of key vehicles

Require safety training for all employees who drive for your company