Before you start the activities in each session, we want to help prime your thinking to get ready for learning new business concepts! Answer these questions on a sheet of paper and review your answers at the end of the session to make sure your current questions and challenges were addressed. Mark the questions that remain unanswered, and take them with you into group discussions.
- What parts of your business do you feel needs more written processes and procedures?
- What’s keeping you from making the time to create those processes?
- Do you have an Owner’s Manual and a Painter’s Manual?
- Do you have an employee handbook?